Privacy Policy
Background
Almond Marketing Ltd. understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree to this Privacy Policy, you must stop using Our Site immediately.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;
“Our Site” means this website, https://www.almondmarketing.co.uk;
“UK and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011, 2015, and 2018;
“We/Us/Our” means Almond Marketing Ltd, a company registered in England under the Number: 09238569 and registered as a Company under the Number: 4053314, whose registered address is Kemp House, 152 – 160 City Road, London EC1V 2NX.
For more information about the cookies used on Our Site, including their purpose, provider and expiry period, please see Our Cookie Declaration.
2. Information About Us
Our Site, https://www.almondmarketing.co.uk, is operated by Almond Marketing Ltd.
- Our data protection officer can be contacted at data@almondmarketing.co.uk
- We are a Google Partner
3. Scope – What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
4. What Data Do We Collect?
Some data will be collected automatically by Our Site (for further details, please see section 12 on Our use of Cookies), other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when signing up for an Account. Depending on your use of Our Site, We may collect some or all of the following data:
- Name;
- Business/company name (of our partners);
- Job title;
- Profession;
- Contact information such as email addresses and telephone numbers;
- Demographic information such as postcode, preferences and interests;
- IP address (automatically collected);
- Web browser type and version (automatically collected);
- Operating system (automatically collected)
A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected);
We do not hold any financial info such as credit/debit card numbers. For payments, we use a third party platform (PayPal). PayPal’s Privacy Policy can be found here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev.
5. How Do We Use Your Data?
All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section below.
We use your data to provide the best possible services to you. This includes:
- Providing and managing your access to Our Site;
- Personalising and tailoring your experience on Our Site;
- Supplying Our services to you;
- Personalising and tailoring Our services for you;
- Responding to communications from you;
- Supplying you with email e.g. newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by sending us an email requesting so at data@almondmarketing.co.uk);
- Analyse your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;
- In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the services We can provide you without your consent for Us to be able to use such data;
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/or post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015;
- Advertisers whose content appears on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 12. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
- You have given consent to the processing of your personal data for one or more specific purposes;
- Processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation to which we are subject;
- Processing is necessary to protect the vital interests of you or of another natural person;
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
- Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. Signing up to be a member or a partner is considered a legitimate interest.
6. How and Where Do We Store Your Data?
6.1 How long we keep your data
We only keep personal data for as long as necessary for the purpose it was collected, including to provide our services, respond to enquiries, meet legal obligations, manage client relationships and maintain business records.
We usually retain enquiry and support data for up to 24 months unless there is an ongoing client, supplier or business relationship.
Client, supplier and financial records may be retained for up to 6 years where required for legal, tax, accounting or contractual purposes.
Marketing data is retained until you unsubscribe, withdraw consent or ask us to delete your information. Where you unsubscribe, we may keep a suppression record to ensure we do not contact you again.
We review the personal data we hold regularly and securely delete or anonymise data when it is no longer needed.
6.2. Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).
6.3. Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
6.4. Steps We take to secure and protect your data include:
- Limiting who can access your data by using passwords for the platforms and software where your data is stored;
- Using password protected computers.
Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.
7. Do We Share Your Data?
We may share your data with other organisations in Our group. This includes Breathing Relief Ltd., Element Twenty and Your Healthy Hub.
We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. We do not share data with PayPal, but you will need to fill out your details into a PayPal form when making a donation or a payment, therefore they will capture this data and it will be regulated by their data policies.
We use selected third-party platforms to operate our website, manage enquiries, deliver marketing activity, analyse website performance and provide our services. These may include Google Analytics, Google Tag Manager, Google Ads, Meta, LinkedIn, Go High Level as CRM, website hosting providers, form tools, consent management platforms and security tools. Where these providers process personal data on our behalf, we take reasonable steps to ensure they handle data securely and in line with applicable data protection laws.
We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required by any legally binding request that is made of Us.
Third-party platforms we use
We use selected third-party platforms to help operate our website, manage enquiries, provide marketing services, analyse website performance and communicate with clients and prospects.
These may include:
- Google Analytics for website analytics
- Google Tag Manager for managing tracking tags
- Google Ads for paid advertising
- Meta/Facebook and Instagram for paid social advertising
- LinkedIn for advertising and social media activity
- Email marketing and CRM platforms for managing communications
- Website hosting and security providers to operate and protect the website
- Consent management tools to manage cookie preferences
- Form and enquiry tools to process website submissions
- PayPal where payment processing is required
8. What Happens If Our Business Changes Hands?
We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.
In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes.
9. How Can You Control Your Data?
When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and by stating your contact preferences at the point of providing your details).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receive.
10. Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it
You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict your internet browser’s use of Cookies. For more information, see section 12.
You may withdraw your consent for Us to use your personal data as set out in section in 5 at any time by contacting us using the details set out in section 15, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible services to you.
11. How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please Contact Us for more details at phillipa@almondmarketing.co.uk, or using the contact details below in section 14.
12. What Cookies Do We Use and What For?
Our Site may use first-party Cookies on your computer or device. First-party Cookies are placed directly by Us and are used to help the website function, improve your experience, understand how Our Site is used and support the services We provide. For more details, please refer to section 5 above and section 12.6 below.
Our Site may also use third-party Cookies. Third-party Cookies are placed by websites, services or providers other than Us. These may be used to support analytics, advertising, marketing activity, website functionality and service improvements. These Cookies are not essential to the basic operation of Our Site unless they are specifically identified as strictly necessary.
All Cookies used by and on Our Site are used in accordance with applicable UK data protection and cookie laws.
Before non-essential Cookies are placed on your computer or device, you will be shown a message requesting your consent. You can accept, reject or manage your cookie preferences through Our cookie banner or cookie settings tool. You may withdraw or change your consent at any time using the cookie settings option available on Our Site.
Certain features of Our Site depend on Cookies to function properly. These are known as “strictly necessary” Cookies. These Cookies do not require your consent because they are needed for the website to work. These Cookies are shown below in section 12.6. You may still block these Cookies by changing your internet browser settings, as detailed below in section 12.10, but please be aware that Our Site may not work as intended if you do so.
Our Site may use analytics services, including Google Analytics, to help Us understand how visitors use the website. Website analytics allows Us to collect and review usage information such as pages visited, time spent on the website, referral sources, device information and general interaction data. This helps Us improve Our Site, Our content and the services We offer.
Analytics Cookies are not strictly necessary and will only be used where you have given your consent through Our cookie banner or cookie settings tool. You do not have to allow Us to use analytics Cookies. If you reject or disable these Cookies, you will still be able to use Our Site.
Our Site may also use marketing and advertising tools, such as Google Tag Manager, Google Ads, Meta, LinkedIn or similar platforms. These tools may use Cookies or similar technologies to measure campaign performance, improve marketing activity and help deliver relevant advertising. Marketing and advertising Cookies will only be used where you have given your consent.
You can choose to enable or disable Cookies through your internet browser. Most internet browsers also allow you to choose whether to disable all Cookies or only third-party Cookies. By default, many browsers accept Cookies, but this can usually be changed. For further details, please consult the help menu in your browser or the documentation that came with your device.
You can choose to delete Cookies at any time. However, deleting or disabling Cookies may mean that some parts of Our Site do not work as intended, or that you lose information that enables you to access Our Site more quickly and efficiently, such as login or personalisation settings.
We recommend that you keep your internet browser and operating system up to date, and that you consult the help and guidance provided by your browser developer or device manufacturer if you are unsure about adjusting your privacy or cookie settings.
13. Summary of Your Rights under GDPR
Under the GDPR, you have:
- The right to request access to, deletion of or correction of, your personal data held by Us;
- The right to complain to a supervisory authority;
- Be informed of what data processing is taking place;
- The right to restrict processing;
- The right to data portability;
- Object to the processing of your personal data;
- Rights with respect to automated decision-making and profiling (see section 14 below).
To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Policy, please contact Us using the details set out in section 15 below.
Complaints
If you are unhappy with how we collect, use or handle your personal data, please contact us first using the details in Section 15 so we can try to resolve your concern.
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection matters. You can contact the ICO through its website at ico.org.uk or by calling 0303 123 1113.
14. Automated Decision-Making and Profiling
14.1 In the event that We use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us.
14.2 The right described in section 14.1 does not apply in the following circumstances:
- The decision is necessary for the entry into, or performance of, a contract between You and Us;
- The decision is authorised by law; or
- You have given your explicit consent.
14.3. Where We use your personal data for profiling purposes, the following shall apply:
- Clear information explaining the profiling will be provided, including its significance and the likely consequences;
- Appropriate mathematical or statistical procedures will be used;
- Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
- All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.
We currently profile your personal data, only if you are a volunteer that sent us your CV to volunteer with us.
15. Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at data@almondmarketing.co.uk or by post at Almond Marketing Limited, 124 City Road, London, EC1V 2NX. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).
16. Changes to Our Privacy Policy
We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.